If you need assistance with set up, training, or troubleshooting, we’re here to help.
While UVC disinfecting technology may be complex, learning how to use it shouldn’t be. That’s why we designed products like our UVC Mobile Air Purifier, UVC Upper Room Linear Wall Fixture, and UVC Upper Room Linear Recessed Fixture to be easy to provision, quick to set up, and simple to operate. Yet even as straightforward as we’ve made it, we realize sometimes a little extra assistance might be required, so we’re here to help if and when you need us.
Help with set up.
The first step towards a Safeology™ Clean environment is provisioning, or setting up, your Safeology products. Our Mobile Air Purifiers simply plug into the wall and have push button operation. They also can be controlled and monitored remotely. Upper Room fixtures must be installed by a qualified electrician. After, installation they are controlled by a light switch. Have a question before you get started? Simply call us at 1.844.Safeology (1.844.723.3656), or email us at [email protected].
Help with troubleshooting.
We’re committed to providing you with an easy, hassle-free experience using our products. If you need help with troubleshooting, call us toll-free at 1.844.Safeology (1.844.723.3656), or reach out to [email protected]. We should be able to resolve any issues quickly and easily over the phone or email. For those times when a little more assistance may be needed, we have customer support technicians in the field who are available for on-site training and troubleshooting.